Host/Hostess Job Description:
We are looking for an experienced host/hostess to join our talented team. In this position, you will help to make customers feel welcomed and provide attentive service from the moment a customer enters the restaurant. As Host/Hostess, you will lead guests to their tables, manage reservations and communicate with front of house staff about when they have a new party in their section. You may also be asked to support bussers in clearing tables, wiping down menus and organizing silverware among other duties.
Responsibilities:
- Welcome guests in a warm and friendly manner.
- Ascertains their dining needs.
- Seats guests and manage the seating chart.
- Monitors restaurant activity to determine seating and dining flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Performs opening and closing duties, as needed.
- Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
- Helps fellow team members and other departments wherever necessary to maintain positive working relationships.
Requirements:
- High school diploma or GED
- Prior customer service experience in the hospitality industry
- Positive attitude and interpersonal skills
- Good communication skills and phone etiquette
- Flexibility when working alternating shifts
- Ability to stand for long periods of time
How to apply:
Apply in person at 777 Plymouth St, Holbrook, MA.
Lucky’s 777 Bar & Grill